22 May'24
23 May'24
1 room, 2 guests
InterContinental Melbourne The Rialto, an IHG Hotel
495 Collins Street, Victoria | Wed, 22 May - Thu, 23 May | 1 Room, 2 Adults
₹0
/ night + ₹3,521 taxes & fees
(2,676 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Valet parking
Shops and commercial services
Bell staff/porter
Gym
Beauty Shop/Salon
24-hour front desk
Check-in: After 03:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Collins Street - 0.1 km / 0.1 mi
Flinders Lane - 0.1 km / 0.1 mi
SEA LIFE Melbourne - 0.4 km / 0.2 mi
Southbank Promenade - 0.6 km / 0.4 mi
Hardware Lane - 0.7 km / 0.4 mi
Degraves Street - 0.8 km / 0.5 mi
Melbourne Convention and Exhibition Centre - 0.9 km / 0.5 mi
Crown Casino - 0.9 km / 0.5 mi
Flagstaff Gardens - 0.9 km / 0.5 mi
Regent Theatre - 0.9 km / 0.6 mi
Melbourne Town Hall - 1 km / 0.6 mi
Bourke Street Mall - 1 km / 0.6 mi
Melbourne Skydeck - 1 km / 0.6 mi
Emporium Melbourne - 1 km / 0.6 mi
Fed Square - 1.1 km / 0.7 mi
The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 21.1 km / 13.1 mi
Melbourne Airport (MEL) - 28.1 km / 17.4 mi
Avalon Airport (AVV) - 56.1 km / 34.8 mi
The preferred airport for InterContinental Melbourne The Rialto, an IHG Hotel is Melbourne Airport (MEL).
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Melbourne? This hotel has 4306 square feet (400 square meters) of space consisting of a conference center and 11 meeting rooms.Dining: Enjoy international cuisine at Alluvial Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.+ ₹3,521 taxes & fees
/ night
₹0
No cost EMI from ₹9,578
(2,676 reviews)
5
1.5k
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Location
Rooms
Service
Value
Hygiene
·
SMEMBoston_Ma on May 20, 2024
I wrote the hotel General Manager on 6 May 2024 regarding this situation and have not received a response. Therefore, I have chosen to write a public review of the hotel. While checking into the hotel, on 4 May 2024, I received a phone call and chose to sit in one of the lobby chairs rather than continue to speak on the phone while checking in. I thought that would be rude. As I sat down in the lobby chair. my body became wet from the seat cushion. I stood up only to find the entire chair was soaked in some sort of liquid. The front desk clerk asked "what do you want us to do?" I suggested they provide assistance to dry my clothes. These were the only clothes I had besides a tuxedo, which I planned to wear for a black tie gala that evening. The hotel did not offer to assist to dry my clothes. I went to the my assigned room and used the blow dryer to dry my jeans, shirt, and underwear so that I could attempt to make an appointment. This took me more than 90 minutes and I missed my appointment. Why would the hotel not have a clothes dryer to assist to dry my clothes? Why did the hotel act as though this was my fault when, in fact, it was a soaking wet chair in the hotel lobby that caused the issue? Why did I not hear anything from hotel management while on the property nor since when I sent an email with the photographs? Surely the hotel has security cameras in the lobby and they could have seen the issue occur on a recording. This was a really frustrating experience considering the price point of the Intercontinental Melbourne.
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·
John L on May 19, 2024
Location is excellent. However, elements of the service are very poor. I’m a diamond ambassador member where complimentary upgrades are generally organised before the customer arrives, not at the time of arrival when there might or might not (more likely slightly arrive late that evening) be any upgraded rooms available. The general manager insisted that IHG never allocate upgraded rooms before a customer arrives which is untrue. He also claimed to not know my ‘unique needs’ of having four people (2 adults and 2 children) when that was explicitly included by me as part of the booking. His demeanour from the very beginning was defensive and dismissive. I have checked with IHG and have confirmed that the GM is incorrect on this point. Other aspects of service left much to be desired. For example, the safe in our room didnt work. When asked if that could be fixed, we were told that the hotel didn’t have a device to unlock the safe and we would just have to manage. Upon insisting that we had valuables to protect, the required device was subsequently to found. Even so, the effort and attitude was quite disinterested and almost rude. The rooms are very dated with dust and dirt accumulated and left u cleaned for quite some time. Bottom line, location is great but property, leadership, and service of the hotel is poor. Given the prices, there are far better options on the area.
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·
bradjparker on Mar 29, 2024
I have stayed at this hotel many times over many years. Great location on Collins Street, so getting around by foot or tram is easy. The new Club Lounge is a great improvement on the previous and served a great breakfast. The hotel Gym is what you expect it to be but has enough for a workout while you are away from home. Room had a great bathroom and shower. I will be back!
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·
Sarahhowhab on Mar 10, 2024
Fantastic location. Beautiful room. The staff were so welcoming and accomodating to every request. We loved the tranquility of the bar area, we felt relaxed. The bar tender made one of the best orange whisky sour's we have ever had. I would have no hesitation in recommending this hotel and we will definitely be back again.
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·
Kathy68 on Feb 25, 2024
Loved our stay and wouldn’t hesitate to return. All staff were friendly and professional. Our room - a Classic King - was spotlessly clean with an extremely comfy king bed. Breakfast was wonderful - so much to choose from and replenished often. My omelette was delicious. Perfect location for a show at Marvel Stadium. Thanks for a wonderful weekend.
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
269.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 20 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,521 taxes & fees
/ night
₹0
No cost EMI from ₹9,578
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,673 taxes & fees
/ night
₹0
No cost EMI from ₹10,134
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹3,824 taxes & fees
/ night
₹0
No cost EMI from ₹10,689
269.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 19 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,521 taxes & fees
/ night
₹0
No cost EMI from ₹9,578
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,673 taxes & fees
/ night
₹0
No cost EMI from ₹10,134
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹3,824 taxes & fees
/ night
₹0
No cost EMI from ₹10,689
323.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 20 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,521 taxes & fees
/ night
₹0
No cost EMI from ₹9,578
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,673 taxes & fees
/ night
₹0
No cost EMI from ₹10,134
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹3,824 taxes & fees
/ night
₹0
No cost EMI from ₹10,689
323.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 20 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,723 taxes & fees
/ night
₹0
No cost EMI from ₹10,319
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,875 taxes & fees
/ night
₹0
No cost EMI from ₹10,875
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,026 taxes & fees
/ night
₹0
No cost EMI from ₹11,430
323.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 20 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,723 taxes & fees
/ night
₹0
No cost EMI from ₹10,319
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹3,875 taxes & fees
/ night
₹0
No cost EMI from ₹10,875
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,026 taxes & fees
/ night
₹0
No cost EMI from ₹11,430
431.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 20 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,229 taxes & fees
/ night
₹0
No cost EMI from ₹12,171
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,380 taxes & fees
/ night
₹0
No cost EMI from ₹12,727
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,532 taxes & fees
/ night
₹0
No cost EMI from ₹13,283
409.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 19 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,229 taxes & fees
/ night
₹0
No cost EMI from ₹12,171
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,380 taxes & fees
/ night
₹0
No cost EMI from ₹12,727
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,532 taxes & fees
/ night
₹0
No cost EMI from ₹13,283
441.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 20 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,330 taxes & fees
/ night
₹0
No cost EMI from ₹12,542
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,481 taxes & fees
/ night
₹0
No cost EMI from ₹13,098
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,633 taxes & fees
/ night
₹0
No cost EMI from ₹13,654
463.0 sq.ft
Heating
Air conditioning
Blackout Curtains
Desk
Body soap
+ 20 more
No meals included
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,431 taxes & fees
/ night
₹0
No cost EMI from ₹12,913
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 1 other inclusions
+ ₹4,582 taxes & fees
/ night
₹0
No cost EMI from ₹13,468
Breakfast
Cancellation policy
Non-refundable
Free cancellation
/ night
by
+ 2 other inclusions
+ ₹4,734 taxes & fees
/ night
₹0
No cost EMI from ₹14,024